Last Revision: December 26, 2019
Information We Collect:
When you interact with us through the Services, we may collect Personal Data and other information from you, as further described below.
When you interact with Pioneer Works through the Services, we receive and store certain personally non-identifiable information. Such information, which is collected passively using various technologies, cannot presently be used to specifically identify you. Pioneer Works may store such information itself or such information may be included in databases owned and maintained by Pioneer Works affiliates, agents or service providers. The Services may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, and the domain names of our visitors' Internet service providers. It is important to note that no Personal Data is available or used in this process.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. In addition, cookies allow the website to remember any choices you make about the website (such as changes to text size, customized pages) or enable services that you have selected. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can obtain more information about cookies by visiting http://www.allaboutcookies.org.
The Cookies We Use:
Functionality / Preference / User Experience Cookies:
Functionality Cookies, which include preference and user experience related cookies, are used to provide services or to remember choices you make so we can personalize our content for you (for example, by remembering your user name, choice of language, schedule preferences). Our use of Functionality Cookies includes remembering preferences you have chosen to customize your experience of our Website or providing live chat functionality to you across our Websites through Intercom, ZenDesk or other similar services. These cookies last until removed by your browser.
Testing and Performance Improvement Cookies:
Google Analytics Cookies:
Type: First Party Persistent
Duration: 2 years from set/update
Purpose: This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new _ga cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
Type: First Party Persistent
Duration: 24 hours from set/update
Purpose: This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new _gat cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
Type: First Party Persistent
Duration: 2 years from set/update
Purpose: This cookie is typically written to the browser upon the first visit. If the cookie has been deleted by the browser operator, and the browser subsequently visits our site, a new __utma cookie is written with a different unique ID. In most cases, this cookie is used to determine unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure.
Type: First Party Persistent
Duration: 30 minutes from set/update
Purpose: This cookie is used to establish and continue a user session with our site. When a user views a page on our site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on our site; this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on our site for longer than 30 minutes.
Type: First Party Session
Duration: At the end of the session
Purpose: This cookie operates in conjunction with the '_utmb' cookie to determine whether or not to establish a new session for the user. If it does not find the cookie, a new one is written and a new session is established. This cookie expires when a user's session is no longer active.
Type: First Party Persistent
Duration: 6 months from set/update
Purpose: This cookie stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within our site. The cookie is updated with each page view to our site
Opting Out of Cookie Usage:
If you want to control which cookies you accept, you can configure your browser to accept all cookies or to alert you every time a cookie is offered by a website's server. Most browsers automatically accept cookies. You can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies. On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to take advantage of some of the Service features.
Aggregated Personal Data:
In an ongoing effort to better understand and serve the users of the Services, Pioneer Works often conducts research on its customer demographics, interests and behavior based on the Personal Data and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and Pioneer Works may share this aggregate data with its affiliates, agents and business partners. This aggregate information does not identify you personally. Pioneer Works may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
Our Use of Your Personal Data and Other Information:
Our Disclosure of Your Personal Data and Other Information:
Pioneer Works is not in the business of selling your information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as set forth below:
- Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
- Agents, Consultants and Related Third Parties: Pioneer Works, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples of such functions include mailing information, maintaining databases and processing payments. When we employ another entity to perform a function of this nature, we only provide them with the information that they need to perform their specific function.
- Legal Requirements: Pioneer Works may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Pioneer Works, (iii) act in urgent circumstances to protect the personal safety of users of the Services or the public, or (iv) protect against legal liability.
California Privacy Rights:
We will not share any Personal Data with third-parties for their direct marketing purposes to the extent prohibited by California law. If our practices change, we will do so in accordance with applicable laws and will notify you in advance.
California law requires that operators of websites and online services disclose how they respond to a Do Not Track signal. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the website or online service that a user visits, indicating that the user does not wish to be tracked. Because there is not yet a common understanding of how to interpret Do Not Track signals, we do not currently respond to Do Not Track signal.
Additional Disclosures for California Residents:
These additional disclosures for California residents apply only to individuals who reside in California. The California Consumer Privacy Act of 2018 (“CCPA”) provides additional rights to know, delete and opt out, and requires business collecting or disclosing Personal Data to provide notice of rights California residents have and can exercise.
California Notice of Collection. We have collected information corresponding to the following categories of information enumerated in the CCPA.
- Identifiers, including name, address, email address, account name, Social Security Number, IP address - and an ID number assigned to your account.
- Customer records, phone number, billing address, credit or debit card information, employment or education information.
- Demographic information, such as your age or gender. This category includes pieces of Personal Data that also qualify as protected classification characteristics under other pre-existing California or federal laws.
- Analytics and Advertising, including purchases and engagement with the Services.
- Internet activity, including history of visiting and interacting with our Service, browser type, browser language and other information collected automatically.
- Geolocation data, including location enabled services such as WiFi and GPS.
- Inferences, including information about your interests and preferences.
For more information on what we collect, including the sources we receive information from, review the Information We Collect section. We collect and use these categories of Personal Data for the business purposes described in the Our Use of Your Personal Data and Other Information section, including to provide and manage our Site and Services. Homebase does not generally sell information as the term “sell” is traditionally understood. However, to the extent “sale” under the CCPA is interpreted to include advertising technology activities as a “sale,” we will comply with applicable law as to such activity.
Homebase discloses the following categories of information for commercial purposes:
- Commercial Information;
- Demographic Data;
- Location Data;
- Inferences; and
- Internet activity.
We use and partner with different types of entities to assist with our daily operations and manage our Site and Service. Please review the Information We Collect section for more detail about the parties we share information with.
Right to Know and Delete. If you are a California resident, you have the right to know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:
- The categories of Personal Data we have collected about you;
- The categories of sources from which the Personal Data was collected;
- The categories of Personal Data about you we disclosed for a business purpose or sold;
- The categories of third parties to whom the Personal Data was disclosed for a business person or sold;
- The business or commercial purpose for collecting or selling the Personal Data; and
- The specific pieces of Personal Data we have collected about you.
In addition, you have the right to delete the Personal Data we have collected from you. However, this is not an absolute right and Homebase may have legal grounds for keeping such data.
To exercise any of these rights, please submit a request at email@example.com. In the request, please specify which right you are seeking to exercise and the scope of the request. We will confirm receipt of your request within 10 days. We may require specific information from you to help us verify your identity and process your request. If we are unable to verify your identity, we may deny your requests to know or delete.
Authorized Agent. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.
Right to Non-Discrimination. You have the right to non-discriminatory treatment by us, should you exercise any of your rights.
Shine the Light. Customers who are residents of California may request info: a list of the categories of Personal Data disclosed by us to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes, and (ii) a list of the categories of third parties to whom we disclosed such information. To exercise a request, please contact us at firstname.lastname@example.org or 835 Howard St, Floor 2; San Francisco, CA 94103. Requests must include “California Shine the Light Request” in the first line of the description and include your name, street address, city, state, and ZIP code. We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year. Please note that Homebase is not required to respond to requests made by means other than through the provided email address or mail address.
Links to Other Web Sites:
Pioneer Works takes reasonable steps to protect the Personal Data provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to Pioneer Works via the Internet. As mentioned above, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of information we have collected from you
Other Terms and Conditions:
Your access to and use of the Services is subject to the Terms of Service at JoinHomebase.com/Terms
Access and Retention of Data:
To keep your Personal Data accurate, current, and complete, or to remove your Personal Data, please contact us as specified below. We will take reasonable steps to update, remove or correct Personal Data in our possession that you have previously submitted via the Services.
We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained from an Integrated Service, you may contact us at email@example.com. At your request, we will have any reference to you deleted or blocked in our database.
You may update, correct, or delete your Account information and preferences at any time by accessing your Account settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so. If we receive a request under this provision, we will acknowledge it within seventy-two (72) business hours and handle it in most cases within thirty (30) days.
You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.
At any time, you may object to the processing of your Personal Data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact firstname.lastname@example.org. You also have a right to lodge a complaint with data protection authorities. There may be limitations or delays in our ability to take the actions listed in this section as priority will be provided to users or visitors that are residents of a country where we have a legal requirement to act on the request within a certain period of time.
Contacting Pioneer Works:
You may contact us as follows: email@example.com.
You may also send us a written notice to:
Attn: Privacy Officer
835 Howard St, Floor 2
San Francisco, CA 94103