CITY OF RICHLAND HILLS, TEXAS
POSITION TITLE: Camp & After School Attendant
DEPARTMENT: The Link Event & Recreation Center
FLSA CATEGORY: Non-Exempt
PAY CLASS: 8 (Starting Wage: $8.13-$10.08 per hour)
SCHOOL DAY HOURS AVAILABLE: 6-8 AM AND/OR 3-6 PM
SCHOOL HOLIDAY HOURS AVAILABLE: 6 AM-12 PM OR 12-6 PM
MAXIMUM HOURS THIS POSITION CAN WORK EACH YEAR: 1,000
MAXIMUM HOURS THIS POSITION CAN WORK EACH WEEK: 30 HOURS
TYPICAL HOURS SCHEDULED: 9-16 HOURS PER WEEK
Flexible scheduling available
Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
Under direct supervision, this position assists with all aspects of the summer, seasonal day camp and after school programs. This position performs a variety of customer service duties, including working with children, talking with parents and maintaining a controlled, high energy camp environment. The Camp Counselors will primarily be responsible for interacting with children ages 5-12. Additionally, Camp Counselors will be assisting the management team with certain aspects of operations.
DUTIES and RESPONSIBILITIES
Essential and other important responsibilities and duties may include, but are not limited to, the following:
1. Provide excellent customer service through effective and professional communication with external campers and parents about all aspects of the camp/After School programs, expectations, behavior concerns, and positive leadership acts; this includes modifying communication to the audience, both adults and children; and following policy and procedures and enforcing them with consistency and tact.
2. Facilitates management of the camp and/or after school programming; this includes games, activities, crafts, events, field trips both in The Link and at other venues balancing energetic leadership and empathetic discipline with campers.
3. Assist with maintaining a clean and safe recreation center facility and camp and/or after school program environment. While janitorial work is not the specific job duty of any particular employee, each member of the staff will be expected to assist in the cleanliness and safety of the Link and its internal and external amenities. Camp Counselors will complete building walk-through to visually ensure the Link is in good order.
4. Help management staff with room set-up and clean-up, including table and chairs stacking and un-stacking. Also during events and rentals, Attendants will continue communication with renter to ensure expectations are met.
5. Safely drive and transport program participants to various locations including to and from school, programming locations and field trips as needed. Class C License
6. Assist management staff with delegated duty in order to provide higher level service or quality of programs.
7. Maintains integrity, professionalism, values and goals of the city by assuring that all rules and regulations are followed and that accountability and public trust are preserved.
8. Cooperates with co-workers professionally to accomplish work efficiently and effectively.
1. Perform additional related duties and responsibilities as assigned.
· The Link’s approved standards of care for children’s programs
· City policies and procedures of assigned department
· Occupational hazards and safety precautions
· Principles and practices of CPR, First Aid and AED use
· Basic math and math concepts
· Principle and practices of safe driving and traffic laws
· Principles and practices of effective customer service
· Operate computer, software and other general office equipment
· Be helpful to all manner of individuals despite interactions or disagreeable situations
· Handle stressful, negative interactions with the public requiring high levels of tact and diplomacy
· Effectively respond to aggressive interpersonal interactions
· Make decisions with regard to appropriate policies and procedures to follow within a given situation
· Accomplish assignments with limited supervision
· Work as part of a team, assisting others with a variety of job tasks
· Follow verbal and written instructions and procedures
· Clear a post-offer physical, drug test, criminal background and other appropriate testing and requirements.
· Ability to learn quickly and keep up with the speed of service demands
· Establish and maintain effective relationships with department coworkers
· Demonstrate intrinsic motivation, high ethical and moral standards
· Work a variety of hours including some weekends and holidays, maintaining regular, reliable attendance
EXPERIENCE and TRAINING GUIDELINES
Any equivalent combination of education, training and experience that would likely provide the required knowledge, skills and abilities to successfully perform the essential functions of the job is qualifying. A typical way to obtain the knowledge and abilities would be:
Education and/or Experience:
Requires a high school diploma or equivalent and experience in person-to-person customer service, cash handling and/or recreational or related experience; in addition, must be willing to work as part of a team; provide a high level of service to our customers. Prefer two years of college education with the field of childcare, recreation or related field.
License or Certificate:
Possession of an appropriate, valid Texas Class C Driver's License with a good driving record.
CPR, AED and First Aid certifications preferred; must have the ability to acquire within six months of employment.
SUPERVISION RECEIVED and EXERCISED
Receives direction and supervision from the Recreation Supervisor
Exercises no supervision
Work is performed in a primarily indoor environment; some exposure to outdoor environment during special events; this may include exposure to weather conditions such as heat or cold during summer or winter events. Exposure to noise, cleaning supplies, laundry detergent, sweat, spills and messes within the recreation facility, traffic congestion while driving.
While performing the essential and marginal functions the employee may be required to maintain physical condition necessary for adequate physical performance including light to moderate lifting (up to 25 lbs with occasional lifting of up to 50 lbs.); bending, stooping, kneeling, crawling, climbing; standing, walking, pushing, pulling, reaching, balancing, and crouching; use of hands and fingers, handle or feel; reach; speak and hear, use close and distant vision, color vision, peripheral vision, depth perceptions, and ability to adjust focus; must utilize auditory, sensory abilities constantly on the job site.
THE CITY RESERVES THE RIGHT TO CHANGE OR REVISE JOB DUTIES AND RESPONSIBILITIES AS THE NEED ARISES. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.
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