After School Program Attendant
The Link Event & Recreation Center
Job Overview
6750 Baker Blvd, Richland Hills, TX 76118
Compensation:
$8.13 / hr to $10.08 / hr
Job Description

CITY OF RICHLAND HILLS, TEXAS

POSITION TITLE: Camp & After School Attendant                

DEPARTMENT: The Link Event & Recreation Center

FLSA CATEGORY: Non-Exempt                                      

PAY CLASS: 8  (Starting Wage: $8.13-$10.08 per hour)

SCHOOL DAY HOURS AVAILABLE: 6-8 AM AND/OR 3-6 PM

SCHOOL HOLIDAY HOURS AVAILABLE: 6 AM-12 PM OR 12-6 PM

MAXIMUM HOURS THIS POSITION CAN WORK EACH YEAR: 1,000

MAXIMUM HOURS THIS POSITION CAN WORK EACH WEEK: 30 HOURS

TYPICAL HOURS SCHEDULED: 9-16 HOURS PER WEEK

Flexible scheduling available                                         

Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.

                

SUMMARY

Under direct supervision, this position assists with all aspects of the summer, seasonal day camp and after school programs. This position performs a variety of customer service duties, including working with children, talking with parents and maintaining a controlled, high energy camp environment. The Camp Counselors will primarily be responsible for interacting with children ages 5-12. Additionally, Camp Counselors will be assisting the management team with certain aspects of operations.

DUTIES and RESPONSIBILITIES

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

1.      Provide excellent customer service through effective and professional communication with external campers and parents about all aspects of the camp/After School programs, expectations, behavior concerns, and positive leadership acts; this includes modifying communication to the audience, both adults and children; and following policy and procedures and enforcing them with consistency and tact.

2.      Facilitates management of the camp and/or after school programming; this includes games, activities, crafts, events, field trips both in The Link and at other venues balancing energetic leadership and empathetic discipline with campers.

3.      Assist with maintaining a clean and safe recreation center facility and camp and/or after school program environment. While janitorial work is not the specific job duty of any particular employee, each member of the staff will be expected to assist in the cleanliness and safety of the Link and its internal and external amenities. Camp Counselors will complete building walk-through to visually ensure the Link is in good order.

4.      Help management staff with room set-up and clean-up, including table and chairs stacking and un-stacking. Also during events and rentals, Attendants will continue communication with renter to ensure expectations are met.

5.      Safely drive and transport program participants to various locations including to and from school, programming locations and field trips as needed. Class C License

6.      Assist management staff with delegated duty in order to provide higher level service or quality of programs.

7.    Maintains integrity, professionalism, values and goals of the city by assuring that all rules and regulations are followed and that accountability and public trust are preserved.

8.    Cooperates with co-workers professionally to accomplish work efficiently and effectively.

Marginal Functions:

1.    Perform additional related duties and responsibilities as assigned.

QUALIFICATIONS

Knowledge of:

·       The Link’s approved standards of care for children’s programs

·       City policies and procedures of assigned department

·       Occupational hazards and safety precautions

·       Principles and practices of CPR, First Aid and AED use

·       Basic math and math concepts

·       Principle and practices of safe driving and traffic laws

·       Principles and practices of effective customer service

Ability to:

·       Operate computer, software and other general office equipment

·       Be helpful to all manner of individuals despite interactions or disagreeable situations

·       Handle stressful, negative interactions with the public requiring high levels of tact and diplomacy

·       Effectively respond to aggressive interpersonal interactions

·       Make decisions with regard to appropriate policies and procedures to follow within a given situation

·       Accomplish assignments with limited supervision

·       Work as part of a team, assisting others with a variety of job tasks

·       Follow verbal and written instructions and procedures

·       Clear a post-offer physical, drug test, criminal background and other appropriate testing and requirements.

·       Ability to learn quickly and keep up with the speed of service demands

·       Establish and maintain effective relationships with department coworkers

·       Demonstrate intrinsic motivation, high ethical and moral standards

·       Work a variety of hours including some weekends and holidays, maintaining regular, reliable attendance

EXPERIENCE and TRAINING GUIDELINES

Any equivalent combination of education, training and experience that would likely provide the required knowledge, skills and abilities to successfully perform the essential functions of the job is qualifying. A typical way to obtain the knowledge and abilities would be:

Education and/or Experience:

Requires a high school diploma or equivalent and experience in person-to-person customer service, cash handling and/or recreational or related experience; in addition, must be willing to work as part of a team; provide a high level of service to our customers.  Prefer two years of college education with the field of childcare, recreation or related field.

License or Certificate:

Possession of an appropriate, valid Texas Class C Driver's License with a good driving record.

CPR, AED and First Aid certifications preferred; must have the ability to acquire within six months of employment.

SUPERVISION RECEIVED and EXERCISED

Receives direction and supervision from the Recreation Supervisor

Exercises no supervision

WORKING CONDITIONS

Environmental Conditions:

Work is performed in a primarily indoor environment; some exposure to outdoor environment during special events; this may include exposure to weather conditions such as heat or cold during summer or winter events. Exposure to noise, cleaning supplies, laundry detergent, sweat, spills and messes within the recreation facility, traffic congestion while driving.

Physical Conditions:

While performing the essential and marginal functions the employee may be required to maintain physical condition necessary for adequate physical performance including light to moderate lifting (up to 25 lbs with occasional lifting of up to 50 lbs.); bending, stooping, kneeling, crawling, climbing; standing, walking, pushing, pulling, reaching, balancing, and crouching; use of hands and fingers, handle or feel; reach; speak and hear, use close and distant vision, color vision, peripheral vision, depth perceptions, and ability to adjust focus; must utilize auditory, sensory abilities constantly on the job site.

THE CITY RESERVES THE RIGHT TO CHANGE OR REVISE JOB DUTIES AND RESPONSIBILITIES AS THE NEED ARISES. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A WRITTEN OR IMPLIED CONTRACT OF EMPLOYMENT.

Email Andrew at asaxon@richlandhills.com for questions.


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About The Link Event & Recreation Center
The Link Event and Recreation Center and its fiscal responsible ideals will bring the community together and promote an evolved level in quality of life with programs in education, fitness, recreation, the arts and sports. Its events and facilities will offer residents, businesses and visitors opportunities that are balanced in high quality service and experience.
The Link Event & Recreation Center uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.