Assistant Manager
THE BEER GROWLER W SALEM
Job Overview
3420 3424 ROBINHOOD RD, WINSTON SALEM, NC 27106
Job Description

A local Winston Salem Craft Beer Shop is looking for an Assistant Manager to join our team. Our ideal candidate is a self-starter with great customer service who is motivated, reliable, and able to multi-task. Special skills with event planning and management experience is preferred. A working knowledge of Craft Beer is required. This is an excellent entry-level Craft Beer management position with room for growth for those interested in advancing their career in this industry.

Responsibilities

  • Exemplary customer service.
  • Properly pour craft beer in flights, glassware and growlers.
  • Efficiently and safely hand wash glassware and growlers.
  • Answer customer questions about craft beer, cider, mead and soda.
  • Ensure that all Standard Operating Procedures laid out by management are followed.
  • Ensure all tasks are completed to a high standard.
  • Managing Team members day to day.
  • Some event planning.
  • Some beverage ordering.
  • Some scheduling.
  • Any other duties as required.
  • Train, coach, and develop employees and team leaders
  • Delegate tasks to team and provide follow-up
  • Hold team accountable for their performance; provide coaching and counseling as needed
  • Ensure team provides fast, friendly, and accurate service
  • Ensure product quality, cleanliness, maintenance and security standards are met
  • Ensure proper cash handling and deposit procedures are followed

Qualifications

  • Able to work in a fast paced environment.
  • Strong time-management skills; ability to multi-task, prioritize, and organize
  • Management experience is a plus.
  • Cicerone and ServSafe certifications are an advantage.
  • Craft Beer knowledge is essential.
  • Ability to learn new skills.
  • Experience with Draft Systems preferred.
  • Ability to follow direction and to efficiently delegate to staff.
  • Work Efficiently.
  • Possess a positive attitude and ethics which support our values and culture
  • Help multiple customers at the same time.
  • Available on weekends and weekdays as needed.

We are a small family run business and everyone needs to pull their own weight and we expect all our management to never ask a staff member to do something they are not willing to do themselves. If this sounds like you then we are looking forward to reading your resume!


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About THE BEER GROWLER W SALEM
We sell 32oz and 64 oz growlers, the bottle itself is a one time purchase of $4.99 we have 48 taps of craft beer, ciders and craft soda for you to choose from. once you have finished your tasty beverage, simply rinse out the growler and bring it back into our store to fill again or trade for a growler token until you are ready for another fill.
THE BEER GROWLER W SALEM uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.