Front of House (FOH)
SWEET CREATIONS BAKERY
Job Overview
12012 SOUTHSHORE POINTE, MIDLOTHIAN, VA 23112
Compensation:
$9.00 / hr to $12.00 / hr
Job Description

Sweet Creations Bakery, a neighborhood bakery in Midlothian, is looking for one long term part time, mature front end customer service provider. We need flexible candidates who can start immediately to round out our team.



***We are looking for an outgoing, friendly, mature, organized and positive person who is committed to making personal connections with each customer and ensuring their experience is a great one. Responsibilities include smiling and greeting all customers, in person, over the phone, via email and social media. Accurately providing information and ringing sales and orders into the POS system and calendar. Being personally motivated to do other tasks such as maintaining a clean and orderly work and dinning area assembling, boxes, filling and refilling pastry cases and supplies, etc. is also a requirement. The right person must be organized, orderly and able to see tack through to the end. We are very busy at times and so being able to stay friendly, professional and organized during those times is essential. Bakery experience preferred but not necessary. 



Following directions is key to this position so only applicants who adhere to the above directions will be considered. Walk ins and/or phone calls will not be considered.


The key requirement for this position is to provide superior customer service. 

Ideal candidate will also have the following:

*Smiley disposition and friendly demeanor

*Cash handling experience.

* Able to type a minimum of 40 words per minute.

* Able to accurately take customer orders providing all details requested.

*Ability to communicate effectively with customers in person, over the phone and     

 through social media.

*General knowledge of menu and willing to understand concept.

*Ability to maintain a clean and organized work area.

* Must be able to multi task with helping customers, answering phone calls, 

 restocking product and maintaining a clean work area.

* Must also be willing to if message, prep food, wash dishes and finish products 

  for orders and bakery display case.

*Ability to find something constructive to do in down time.

*Sense of urgency and ability to work well under pressure.

*Great team work and works well with management. 

*Must be available 4-5 shifts per week, during, afternoons, early evenings and   

  weekends.

*Reliable Transportation and ability arrive ON TIME

If you meet all the above requirements and are looking for a position in a great work environment, I would love to hear from you.


The current hours will be between 10 - 20 per week. As business picks up more hours may be available. Applicants must be able to work day, evening, and weekend shifts. Wages based on experience.


If interested, please reply by email only. In the subject line, please indicate "Customer Service Position". Include your resume as a PDF only. You MUST also include a paragraph or two (or a cover letter) about yourself. Please also provide your availability (days of the week and hours for each day) as well as available start date when applying for position

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About SWEET CREATIONS BAKERY
Sweet Creations Bakery, located in the Richmond area in Midlothian Virginia is a custom catering bakery. Our products are made fresh from scratch using the highest quality ingredients. We offer a large selection of baked goods including, Wedding Cakes, Birthday Cakes, Cupcakes, Cookies, and Brownies, as well as Breakfast Pastries, Dessert Pastries, Pies, Bagels, Sweet Rolls and Artisan as well as traditional Breads and more. We are located just south of Richmond off of Hull Street Road between the neighborhoods of Brandermill and Woodlake.
SWEET CREATIONS BAKERY uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.