Maintenance Job Description

Responsibilities include:

· Demonstrates and promotes 100% commitment to providing the best possible experience for our guests and fellow employees.

· Offers guest assistance. When a guest asks for assistance, the Maintenance Engineer either provides the assistance immediately or immediately contacts someone who can and follows up to ensure the guest's need is met.

· Performs repairs listed on work orders and maintains the work orders as a record of work completed. Tracks and records repairs. Completes repairs on day request is received whenever possible, but always in a timely and professional manner.

· Maintains all property maintenance records.

· Performs preventative maintenance and other tasks as assigned.

· Performs scheduled maintenance inspections and repairs.

· Schedules and ensures proper completion of work that may need to be accomplished by outside vendors. GM approval is necessary prior to using outside vendors.

· Maintains cleanliness of building exterior, grounds, walkways, driveway, parking areas and stairways.

· Picks up loose trash and debris as first item each day and throughout the day, empties all trash containers daily, or as needed.

· Maintains cleanliness of storage, furniture storeroom, maintenance room, boiler room and flammable storage container.

· Maintains, replaces and rekeys both manual and electronic locks as needed, maintains accurate records of locks rekeyed.

· Adjusts controls on mechanical systems to meet required Company standards.

· Removes, cleans, replaces and maintains unit air conditioners (PTACs), televisions, telephones, and all guest room equipment.

· Ensures fire safety equipment (fire alarm system, smoke detectors, fire extinguishers, etc.) are operational and that inspections are current, and forwards inspection reports to General Manager.

· Notifies General Manager when major repairs are needed.

· Ensures that all maintenance tools are in good working condition and stored neatly and securely in the maintenance room. Maintains monthly tool inventory records.

· Performs other tasks as needed (including lifting and storing items, cleaning units, etc.).

· Complies with all OSHA, ADA and other safety and security policies.

· Responds to emergencies at the property.

QUALIFICATIONS

· Must be able to convey information and ideas clearly

· Must be able to evaluate and select among alternative courses of action quickly and accurately

· Must work well in stressful high-pressure situations

· Must maintain composure and objectivity under pressure

· Maybe required to perform tasks, which involve exposure to visible blood contamination or reasonably anticipated blood contamination.

· Must be knowledgeable about OSHA Blood-borne Pathogen Standards, and must follow the required procedure for handling, cleaning, disposing, or moving of objects/materials and the clean-up of blood, infectious materials, or body fluids containing blood.

· Working in a hotel requires that you be available to work every day of the year, as the hotel never closes.

Physical Requirements:

· This position demands good physical and mental health.

· The Maintenance Person will be required to lift, carry, walk, sit, bend, reach, climb, push, pull, and fold.

· They must work a flexible schedule and be capable of performing tasks that require repetitive motions.

· The Maintenance person must be able to move continuously during work hours, stand for eight (8) hour periods, and must be able to lift and/or carry 50 pounds from the ground to above head level.

· Attention to detail, excellent organizational skills, and discretion with confidential information.

Personal / Physical Requirements:

· You are often times a key representative of our hotel that guests come in to contact on a daily basis, and such an important source of public relations to our hotel.

· Confidentiality, cheerfulness, friendliness, honestly, politeness, and tactfulness are important traits that are expected at all times.

· Each guest must know they come first

· Negative, unprofessional comments about guests or other members of the team should never be expressed in public or to a guest

· Keep the 4 R’s in mind: you must be responsible, reliable, respectful, and responsive.

Other Duties:

Consistently reports to work at the scheduled time in the proper uniform with nametag.
Basic Computer knowledge
Report all hazards immediately to management for repair.
Represents the hotel in a positive manner at all times.
Communicates effectively with other departments.
Comply’ s at all times with Staybridge suites standards
Coordinate daily food service supply with front desk to ensure total guest satisfaction.
Maintain a clear understanding of emergency procedures and where emergency information is located
Performs special projects to maintain maximum service at all times.
Arrange special services that are requested by guests.
Offer information, assistance and directions to guests.
You are responsible for maintaining the appearance, cleanliness, and organization of the entire grounds.
Helps complete monthly inventory.
Acknowledges all guests with a smile.

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