Join Our Team as a Crew Member at Hummus Republic in Wauwatosa, WI!

1. Customer Service & Problem Solving

● Exceptional Service: Treat every guest, visitor, and teammate with the utmost respect and courtesy at all times.

● Conflict Resolution: Never argue with a guest; handle complaints with empathy and attempt to resolve them at the counter before notifying a manager of the situation.

● Brand Representation: Act as a knowledgeable brand ambassador, maintaining a thorough understanding of all products, ingredients (for allergens), and our family-inspired traditions.

2. Food Safety & Operational Excellence

● Safety Standards: Adhere to all health department regulations and Company safety rules to maintain a healthy work environment.

● Quality Control: Follow standardized recipes and portioning to ensure consistency in every bowl, pita, and salad.

● Food Handling: (Industry Standard) Execute strict food safety protocols including frequent handwashing, proper labeling/dating (FIFO), and monitoring food temperatures to prevent cross-contamination.

● Productivity: Complete daily prep lists, cleaning checklists, and restock stations with a sense of urgency and minimal supervision.

3. Professionalism & Performance

● Reliability: Report to work on time and ready to work when scheduled. Provide reasonable advance notice for any unavoidable absences or lateness.

● Uniform & Grooming: Report to work neatly groomed and in a clean, full Hummus Republic uniform. Fragrances must be used in moderation.

● Cell Phone Policy: Keep personal mobile devices off and stored away; use is strictly limited to nonworking time (breaks/meals) except in emergencies.

● Integrity: Maintain high standards of personal integrity and loyalty to the brand, including the protection of trade secrets and proprietary information like recipes and business strategies.

Physical Requirements & Qualifications

● Stamina: Ability to stand for long periods and work in a fast-paced environment.

● Manual Labor: Ability to lift up to 30 lbs and assist with manual labor as needed (e.g., unloading deliveries).

● Communication: Clear verbal communication skills to interact with guests and coordinate with the team.

● Introductory Period: All new hires will undergo a 30-day introductory period to monitor performance and adjust to the role.

Core Expectations

● Job Abandonment: Failure to show up or call in for three consecutive days is considered a voluntary resignation.

● Zero Tolerance: Hummus Republic maintains a zero-tolerance policy for workplace violence, harassment, or being under the influence of drugs or alcohol while on duty.

● At-Will Employment: Employment is on an "at-will" basis, meaning it can be terminated by the employee or the Company at any time, with or without cause or notice.

Ready to Join Us?

If you’re excited to be part of a team that’s passionate about great food and exceptional service, we’d love to hear from you! Apply today and take the first step toward becoming a valued member of the Hummus Republic family.

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