Customer Experience Associate
Scentcerely Yours
Job Overview
Customer Experience Associate
Geneva, IL 60134
Compensation:
$9.00 / hr to $13.00 / hr
Job Description

2019 BEST OF THE FOX WINNER

Scentcerely Yours in Geneva, IL is looking for one customer experience associate to join our 9 person strong team. Our ideal candidate is self-driven, ambitious, and hard-working.

Responsibilities

  • Greet customers as they enter the shop and explain the unique new concept.
  • Lead and assist customers through a custom scent mixing experience.
  • Interact with customers throughout their time in the store.
  • Organize and set-up store displays.
  • Store is open 7 days a week, so night and weekend availability is a must.

Qualifications

  • Outgoing personality
  • Excellent verbal communication skills
  • Ability to multi-task.
  • Ability to think and work independently without direction.
  • Previous retail sales experience, or a similar role serving customers is a plus.

We are looking forward to hearing from you.

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About Scentcerely Yours
Scentcerely Yours is a new, one-of-a-kind experience and retail store in downtown Geneva, Illinois. We specialize in pour-your-own natural gourmet soy candles in 100+ fragrances. Our candles are made from the best, most natural ingredients producing a candle that will burn cleaner, longer, and more true-to-scent. You will enjoy an unparalleled experience where you create your signature scent at our fragrance bar for an array of custom home and personal fragrance products including reed diffusers, wax tarts, room sprays, body mist, and lotion. The experience begins by browsing our scent wall, then selecting a container from the many options available for the product you are making, followed by interacting with our Scent Consultants to create your signature scent by mixing fragrance oils uniquely chosen by YOU!
Scentcerely Yours uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.