Scoop Up a Sweet Opportunity as a Hospitality Specialist!

Are you ready to add a little sweetness to your career? Sal’s Gelato, a local favorite in Akron, OH, is looking for a friendly, enthusiastic, and hospitality-minded Gelato Hospitality Specialist to join our team. If you love creating memorable experiences, learning about delicious flavors, and serving amazing gelato and beverages, this could be the perfect role for you!

What You’ll Be Doing

As a Gelato Hospitality Specialist, you’ll be the face of Sal’s Gelato. Your goal is to make every guest feel welcomed, valued, and excited to come back. You won’t just be scooping gelato—you’ll be creating an experience!

Gelato & Guest Experience

Welcome every customer with a warm, friendly, and genuine attitude.
Provide exceptional hospitality and create memorable guest experiences.
Serve gelato with precision, care, and attention to presentation.
Learn and confidently explain our gelato flavors, ingredients, and flavor profiles.
Help customers select flavors based on their preferences and make thoughtful recommendations.
Offer samples and guide guests through the flavor-selection process.
Maintain an inviting, clean, and organized gelato display and service area.

☕ Beverage Line

Our Hospitality Specialists will also be an important part of our beverage program. Team members will be trained to prepare and serve a variety of beverages, including:

☕ Lattes
Italian Sodas
GelatoShakes
☕ Espresso
And other specialty beverages featured on our menu.

You will:

Learn proper beverage preparation and presentation.
Prepare drinks consistently according to Sal’s recipes and standards.
Help guests select beverages that pair well with their gelato and desserts.
Maintain cleanliness and organization of the beverage station.
Restock cups, syrups, toppings, milk, and other beverage supplies.

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