About the Role

As a Sales Floor Associate, you will play a key role in creating exceptional customer experiences while driving sales and building lasting relationships. This is not a passive retail position. We are looking for energetic, customer-focused individuals who enjoy connecting with people, learning about products, and helping customers find solutions that meet their needs.

Successful candidates are motivated, confident communicators who thrive in a fast-paced environment and are committed to delivering outstanding service while contributing to team and store goals.

What You'll Do

Welcome and engage customers in a professional and friendly manner
Build authentic relationships and provide personalized product recommendations
Educate customers on products, features, and benefits to help them make informed purchasing decisions
Consistently work toward individual and store sales goals
Process sales transactions accurately and responsibly
Assist with merchandising, restocking, pricing, and maintaining visual standards
Maintain a clean, organized, and inviting sales floor
Support inventory management and operational tasks as needed
Handle customer questions, concerns, and requests with professionalism
Collaborate with team members to create a positive and productive work environment
Adapt to changing priorities and business needs

What We're Looking For

Strong communication and interpersonal skills
Passion for delivering exceptional customer service
Ability to build trust and connect with a diverse range of customers
Self-motivated with a positive attitude and strong work ethic
Comfortable learning new products, technologies, and sales techniques
Ability to work independently and as part of a team
Strong attention to detail and accuracy
Professional demeanor when handling customer information and company accounts
Flexibility to work evenings, weekends, and holidays as needed

Preferred Qualifications

Previous retail, customer service, or sales experience preferred but not required
Experience with cash handling and point-of-sale systems is a plus
Knowledge of outdoor, lifestyle, fashion, sporting goods, or related products is beneficial

Our Core Values

We Live Rugged

We work hard, act with integrity, think like owners, protect our brand, and focus on results.

We Are Committed

We are dedicated to our customers, our team, our community, and continuous improvement.

We Are Passionate

We build genuine relationships, provide extraordinary service, and always strive to do what's right.

We Are Resilient

We stay adaptable, persevere through challenges, and embrace change.

We Are Fearless

We take initiative, accept accountability, and learn from every experience.

What We Offer

Paid training and ongoing development
Leadership growth opportunities
Competitive compensation
Performance-based incentives
Generous paid and unpaid time-off options
Supportive and team-oriented culture

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