Barista
PlayHappy Cafe
Job Overview
4114 198th St. SW, Suite 3, Lynnwood, WA 98036
Compensation:
$12.00 / hr to $14.00 / hr
Job Description

Play Happy Cafe in Lynnwood, WA is looking for one barista to join our 7 person strong team. We are located on 4114 198th St. Sw Suite 3. Our ideal candidate is attentive, punctual, and engaged.

Responsibilities

  • Prepare hot and cold drinks in accordance with customer needs
  • Maintain a clean and tidy work area
  • Follow health and safety guidelines Interact with customers regularly and professionally
  • Offer customers amazing standards of customer service and care.
  • Serve customers efficiently with food and drink orders and take payments.
  • Assist in preparation of cafe and counters before, during and at the end of service.

The role includes: 

  • Demonstrating the highest standards of customer welcome and care when assisting customers at the counter and delivering orders to tables.
  • Giving advice, guidance and recommendations on products and menu selection to customers to ensure a positive experience and repeat business.
  • Ensuring adequate stock levels of supplies and consumables for café area, managing orders and stock rotation.
  • Managing queues and meeting customer expectations, upsell to maximise profit.
  • Service of hot and cold beverages, cakes and other food items.
  • Keeping the areas tidy and clean including table clearing, removing dirties and waste.
  • Handling customer complaints in the first instance and reporting feedback to the Managers.
  • Working within established guidelines and operating procedures.
  • Responsible for security (product and cash), taking payments accurately and be vigilant for shoplifters and fraudulent credit cards etc.
  • Keeping up to date with special promotions and creating displays.
  • Ensuring compliance with all legislation, H&S and food hygiene.


Qualifications

  • Proven working experience as a barista
  • High integrity with a great attendance record
  • Strong attention to detail
  • Ability to listen and communicate effectively

The personal skills that is required for the job:

  • Having a friendly and engaging personality, a good communicator, able to work under pressure.
  • Comfortable working with members of the public, able to initiate conversations and provide a sincere welcome and enjoy providing good service.
  • Need to be willing to learn, take instruction and work under own initiative, supporting other team members and able to multitask.
  • Assistants will be on their feet for most of the day and may be required to lift and carry trays and crockery, restocking shelves etc.
  • You should have a comprehensive understanding of the menu and have a keen interest in local food and drink.
  • An effective, well organised and efficient team player with a strong sense of discipline and urgency.
  • Knowledge of till operation and cash handling.
  • Excellent standards of personal presentation smart appearance and articulate.
  • Food Hygiene training / qualifications.
  • Trained Barista or with previous catering experience advantageous.


We are looking forward to hearing from you.



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About PlayHappy Cafe
Play Happy Cafe in Lynnwood, WA is looking for an individual to join our 6 person strong team. We are located on 4114 198th St. Sw Suite 3. Our ideal candidate is self-driven, motivated, and reliable.
PlayHappy Cafe uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.