Full job description

Play Street Museum in Frisco is looking for a Store Associate & Party Host to join our dedicated team. Our ideal candidate is a self-starter, passionate, punctual, and hard-working—someone who shares our vision and is eager to make a difference in the lives of young children.

Join a high-energy, community-focused team where your hard work is directly rewarded!

Starting Pay: $13/hour base* (guaranteed regardless of tips). We hold our team to a high standard of detail and service, and we want our starting pay to reflect that commitment. *There is a 90-day introductory period at $12/hour while you master our standards of detail and service.
Total Expected Take-Home: While tips are based on performance, engagement, and guest experience (and are not guaranteed), our party hosts currently average $15–$20/hour in total take-home pay through generous gratuities from our wonderful families.

The Role: This is a multifaceted position for those who take pride in providing 5-star service. The associate will handle all aspects of museum work: cleaning and maintaining the museum facility and its exhibits to our high standards, welcoming guests warmly, answering phones, attending to birthday parties, and keeping everything running smoothly.

About Play Street Museum

Play Street Museum (PSM) is a clean, upscale, and educationally focused children’s museum where kids eight and under are entertained in a stimulating learning environment of creative and dramatic play. Our vision at Play Street Museum is to inspire the world through play and our mission is to provide superior quality play and educational experiences for young children and their families.

Overview

The purpose of the Children’s Museum Associate position is to interact with guests in a friendly and efficient way, ensuring they have a great experience at Play Street Museum.

Duties & Responsibilities

Provides excellent customer service in person and while answering phone inquiries and when responding to complaints.
Opens and closes the Museum as needed.
Greets customers and registers them to play.
Keeps all areas of the museum clean by following the procedures in place.
Puts away toys during and between play sessions, wipes down surfaces and toys and ensures all exhibits are clean, tidy, and play-ready.
Assists customers with special activities such as slime, pottery painting, canvas painting, and dip dye.
Hosts, runs, and facilitates birthday parties and special events. Sets up before the event/party starts and cleans up after the event/party ends.
Keeps a balanced drawer.
Implements any and all procedures during an emergency.
Displays a customer comes first attitude and a calm demeanor during periods of high traffic and challenging situations with caregivers and their children.
Promptly reports all guest service issues to the Museum Owner and/or Manager.

Qualifications:

A friendly attitude.
Experience with children is preferred.
Ability to maintain scheduling commitments.
Ability to stand for up to 8 hours at a time, bend and lift 30 lbs, and pick up toys repeatedly.
Ability to show initiative and take direction.
Excellent communication skills.
Must provide documentation of legal U.S. residency.
Must be able to manage tasks quickly and efficiently.
Must have a clear background check.

Benefits:

Employee Discounts
On-the-job training
Flexible Schedule
Generous Compensation
Supplemental Pay (Opportunity to earn Tips)

Reports to: Location Owner & Assistant Manager

The above functions expected in the position are not intended to be totally inclusive. This job detail does not imply any written or verbal contract. It is for management communication only. We reserve the right to change this job description and its related responsibilities as business requires. Oak & Olive LLC dba Play Street Museum - Frisco is an “at will” employer, able to terminate employment at any time, with or without cause, at the option of either the company or the employee.

Join us for daily adventures and witness the magic when children's eyes light up. We are looking forward to receiving your application!

The Fine Print:

You are an employee of a Play Street Museum franchisee, Oak & Olive LLC dba Play Street Museum - Frisco. Your employer is an independent business owner operating under a license agreement with Play Street Museum Worldwide. Your employer is solely and exclusively responsible for the hiring, supervision, work direction, discipline, and compensation of its employees and outside contractors; for the payment and withholding of all payroll and other taxes imposed upon or determined by wages and salaries of its employees; and for complying with all applicable laws relating to worker's and unemployment compensation, occupational disease, safety, disability, discrimination, and all other laws relating to labor and employment.

Play Street Museum Worldwide has no control over Oak & Olive LLC dba Play Street Museum - Frisco’s labor relations policies and no control over your employer's employees, including, but not limited to, the terms and conditions of their employment and supervision. Play Street Museum Worldwide does not provide any day-to-day management or supervision of its Franchisees' businesses. Each of the Franchisee's employees and outside contractors who are associated with the Play Street Museum System must acknowledge that he or she is not an employee or outside contractor for Play Street Museum Worldwide by signing a form prescribed by Play Street Museum Worldwide.

Application Question(s):

(Required) What excites you most about working at Play Street Museum Frisco?
(Required) We’re looking for someone with flexible, long-term availability who can cover a variety of weekday shifts, including both opening and closing. Weekend availability—both Saturday and Sunday—is essential and non-negotiable for this role. Please share your ongoing availability and confirm that you’re able to work year-round. If you are looking for just a seasonal job, let us know here. We’re excited to learn more about you!

Education:

High school or equivalent (Required)

Ability to Commute:

Frisco, TX 75033 (Required)

Work Location: In person

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