Pig & Grits, Llc in Burnsville, NC is looking for one server/waitstaff, Creator of Guests Experience, to join our 26 person strong team. We are located on 620 W Main St. Our ideal candidate is self-driven, punctual, and engaged.
The purpose of this role is to Create and Deliver a Great Guest Experience every single time. Hospitality is our mission and is the heartbeat of all we do. If you truly enjoy serving others, creating a lasting experiences and working as a team, we Welcome your application.
- Must be willing to Create and Deliver a Great Guest Experience Every Single Time
- Smile and Greet Customers, Be Friendly and Eager to Serve
- Demonstrate high level of professionalism, good business judgment, and poise in serving guests in all situation
- Implement sales and customer service programs
JOB RESPONSIBILITIES AND DUTIES
- Create and Deliver a Great Guest Experience Every Single Time in accordance with Pig & Grits hospitality and service standards
- Prepares room for dining by setting tables, caddies, napkins, sauces, and utensils.
- Protects establishment and patrons by adhering to sanitation, safety, and control policies.
- Guides patrons selecting food and beverages by presenting menu; offering appetizers; suggesting entrees; explaining the daily features; answering food preparation questions. Demonstrate vast menu knowledge and ingredient knowledge
- Transmits orders to kitchen by recording guests choices; identifying guests special dietary needs and special requests.
- Keeps kitchen staff informed by noting timing of meal progression.
- Properly and promptly serves orders by picking up and delivering patron's choices from kitchen; delivering accompaniments and condiments
- Responds to additional patron requirements by inquiring of needs; observing dining process.
- Maintains table setting by removing courses as completed; replenishing necessary utensils; refilling water glasses; being alert to patron spills or other special needs.
- Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return.
- Obtains revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host person; returning change or credit card and signature slip to patrons.
- Contributes to team effort by accomplishing related results as needed.
Compensation: Base + Tips
We look forward to reviewing your application