Retail Sales Associate – Smoker’s Destiny

Location: Paoli, PA
Job Type: Full-Time / Part-Time
Pay: Competitive Hourly Pay + Growth Opportunities

About Smoker’s Destiny

Smoker’s Destiny is a premium smoke and botanical retail destination focused on providing an elevated customer experience through premium products, education, cleanliness, and exceptional service. We are looking for motivated, customer-focused individuals to join our growing team.

If you enjoy helping customers, learning about premium products, and working in a clean, modern retail environment, we would love to meet you.

Position Overview

As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining store standards, educating customers on products, and ensuring compliance with all company and age-verification policies.

We are looking for team members who are professional, reliable, energetic, and enjoy interacting with customers.

Responsibilities

Greet every customer with a positive and professional attitude
Provide excellent customer service and product recommendations
Educate customers on cigars, Botanical products, accessories, vaporizers, and related merchandise
Follow strict age verification (21+) and ID compliance policies
Operate POS system and process transactions accurately
Promote loyalty/rewards program and current promotions
Upsell and cross-sell products based on customer needs
Maintain cleanliness, organization, and premium store appearance
Restock inventory and merchandise shelves
Help maintain walk-in humidor and product displays
Follow opening/closing procedures and daily checklists
Work as part of a team to meet store goals and maintain company standards

Qualifications

Retail, sales, customer service, vape, tobacco, smoke shop, convenience store, hospitality, or restaurant experience preferred (but not required)
Strong communication and customer service skills
Reliable, punctual, and professional
Comfortable learning about products and educating customers
Ability to multitask in a fast-paced environment
Positive attitude and team-oriented mindset
Must be at least 21 years old

What We’re Looking For

We are looking for people who:

Take pride in customer service
Enjoy helping customers find the right products
Maintain professionalism and cleanliness
Show up on time and take ownership of their role
Want to grow with a fast-growing retail brand

Why Join Smoker’s Destiny?

Competitive pay
Growth and advancement opportunities
Paid training and product education
Modern, premium retail environment
Team-focused culture
Opportunity to grow with an expanding company

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