Shelter Supervisor
New Life Center
Job Overview
1902 3rd Ave N, Fargo, ND 58102
Compensation:
$14.00 / hr
Job Description

*Please apply through our website at www.fargonlc.org/about#employment to be considered*

  • Job Type: Full Time
  • Shifts are 3PM - 11 PM (Tuesday- Saturday)


Position Summary:

Primary responsibilities are the oversight of all aspect of New Life Center shelter and physical plant during evening, weekend and holiday hours. Major components of the role include; resident intake and oversight, security and safety of residents, visitors and other staff, physical plant operation and safety, and occasional volunteer management.

Responsibilities:

  • Work in a spirit of cooperation and mutual assistance with staff, residents and volunteers;
  • Ensure proper implementation and use of New Life Center policies and operational procedures;
  • Administer all aspects of supervising residents such as conducting in-take, assigning beds, monitoring behavior, supervising work assignments, etc.
  • Utilize de-escalation techniques in order to maintain a safe environment;
  • Supervise eating areas;
  • Responsible for building and grounds security. At various times throughout designated shift, do security rounds in order to ensure interior and exterior areas are safe and secure;
  • Contact emergency service or law enforcement when necessary;
  • Responsible for maintaining the cleanliness of the shelter. This is to be accomplished through supervision of residents as well as personal participation;
  • Maintain resident records and departmental records;
  • Oversee all aspect of financial accountability during designated shift. This includes taking in rehab service fees, giving out receipts, and proper documentation and handling of said fees;
  • Participate in staff meetings as requested by Administration;
  • Attend conferences, seminars, and training events as required by Administration;
  • Assist with other departmental mission work as required. Maintains open and effective communication with peers and all mission staff;
  • Responsible for administering alcohol breath tests, carrying out appropriate action, and documenting outcomes;
  • Greet volunteers and supervise their time on an as needed basis.

Qualifications:

Personal:

  • Compassionate heart for those in need;
  • Willingness to serve others;
  • Must be in agreement with (not in opposition to) New Life Center’s statement of faith.

Skills:

  • Must exhibit leadership, good judgment, sensitivity, and compassion;
  • Must be a person who works well with people, concerned about their needs and exhibits ability to motivate and to provide appropriate corrective measures when necessary;
  • Must have good oral and written communication skills;
  • Must be able to problem solve alone as well as with others;
  • Must have the ability to work as a team;
  • Possess a basic working knowledge of computers and desktop computing software (such as Microsoft Office);
  • Ability to multi-task efficiently.
  • Experience a plus
  • Education in a Human Service Field a plus

Job Type: Full-Time (5 days a week)

Salary: $14.00 /hour with retention bonuses at 90 and 180 days.

*Please apply through our website at www.fargonlc.org/about#employment to be considered*

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About New Life Center
The New Life Center has been meeting needs and transforming lives through the love of Christ since 1907. We are a Rescue Mission that helps people who are homeless and hurting go from merely surviving to truly thriving. Our aim is to help them discover value and find hope. Founded as the Glad Tidings Mission, the New Life Center has evolved from an organization that primarily conducted religious services and neighborhood outreach work to a Christian multi-faceted emergency and crisis service center.
New Life Center uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.