Host/Hostess
mazzeos ristorante
Job Overview
1015 South Street, Pittsfield , MA 01201
Job Description

Mazzeos Ristorante in Pittsfield , MA is looking for one host/hostess to join our 64 person strong team. We are located on 1015 South Street. Our ideal candidate is a self-starter, punctual, and reliable. A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. Additionally, the Host cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends.

Responsibilities

  • Answering the phones and book reservations
  • Greeting customers and making them feel welcome
  • Estimating wait time for guests
  • Escort customers to assigned dining or bar areas
  • Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
  • Help dining room staff by setting and clearing tables; replenishing water; serving beverage

Qualifications

  • Friendly and outgoing personality
  • Ability to listen and communicate effectively
  • Strong organizational and motivational skills
  • Ability to stand/walk and stay focused and alert for extended periods of time
  • Ability to work effectively within a team


We are looking forward to hearing from you.

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About mazzeos ristorante
Welcome to Mazzeos Ristorante, a second generation family-owned authentic Italian restaurant located minutes from downtown Pittsfield on Route 7. We have been serving generations of families, locals and tourists in the heart of the Berkshires since 1988. We offer fine Italian-American cuisine with expertly chef-prepared dishes and premium wines. Our outstanding menu, featuring homemade pasta, chicken, veal and fresh seafood, highlights a spectrum of delicious Italian specialties all with the freshest of ingredients. With a warm, welcoming and elegant ambiance, Mazzeo’s Ristorante provides an inviting destination for all. We can easily accommodate romantic dinners, special occasions, business meals, or even private or banquet functions.
mazzeos ristorante uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.