Receptionist
Lush Puppy Pet Resort
Job Overview
400 Capital Street, Jupiter, FL 33458
Compensation:
$11.00 / hr to $12.00 / hr
Job Description

Lush Puppy Pet Resort in Jupiter, FL is looking for one receptionist to join our 27 person strong team. We are located on 400 Capital Street. Our ideal candidate is attentive, punctual, and engaged.

We are seeking a Front Desk Receptionist who would like to join our wonderful team and grow with our company. This position is currently a Part-time position with the option of Full-time within the next few months.

We operate 365 days/year so this position may require you to work 1st shift (6:45 am-2:00 pm M-F), 2nd shift (12:00-7:15 M-F), and/or some weekends (8:45-4:15 pm Saturday and Sunday 8:45-11:15 am and 3:30-6:15 pm). Some holidays may also be required.

Candidates need to have excellent customer service skills, be able to multi-task in a fast paced environment while remaining positive and calm even when dealing with the most challenging of customers. You must be an animal lover who is reliable, honest, professional and a team player.

Job Responsibilities include:

  • Time Management Skills
  • Greet clients and their pets
  • Handle phone calls and provide accurate information
  • Schedule reservations for Daycare, Boarding, Grooming, and Temperament Tests
  • Maintain accurate and complete client records
  • Monitor all future reservations to ensure all vaccines are up to date
  • Communicate effectively with all clients and staff members
  • Provide feedback to customers in regards to their pet(s) in our Resort
  • Create and compile daily and weekly reports
  • Monitor reservation capacity daily and keep management advised on capacity level issues
  • Maintain client wait list for holidays and other busy times to maximize revenues and minimize client issues

Job Qualifications required:

  • Previous Receptionist experience working in the Pet Industry (Veterinary, Grooming, or Daycare and Boarding) is preferred, but any Hospitality industry will be considered
  • Ability to multitask while paying close attention to detail
  • Excellent communication and interpersonal skills
  • Strong organizational skills with the ability to prioritize
  • Proficient computer skills, including Microsoft Word and Excel
  • Able to work independently as well as in a team environment while demonstrating a high level of initiative and motivation
  • Must be mature, dependable, efficient, and dedicated
  • Valid drivers license and reliable transportation


We look forward to hearing from you.

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About Lush Puppy Pet Resort
Lush Puppy Pet Resort is a state of the art luxurious dog boarding and daycare facility. The facility is equipped with over 5,000 square feet of indoor play areas and 11,000 square feet of outdoor play areas, artificial pet turf and a “bone shaped” chemical-free salt water swimming pool. Full service dog grooming, in home pet sitting and dog walking services are available. Allison Fitts, owner, has been in the Pet Care industry for over 16 years. Her passion is to provide a fun, safe and stimulating environment for dogs in a larger state of the art resort-type facility. Lush Puppy Pet Resort is staffed 24 hours a day with the owner living on the premises. Our building is also Hurricane safe with a security system and fire-sprinklers for safety. Come by and “Let your dog be a Lush Puppy in Paradise !”
Lush Puppy Pet Resort uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.