Join Our Team as a Customer Service Specialist at Lights on the Lake!

Looking for a role where you can interact with people, bring smiles to their faces, and be part of a unique experience? Lights on the Lake, located in the beautiful Harpers Ferry, WV, is searching for a friendly and dedicated Customer Service Specialist to join our team. If you enjoy helping others and don’t mind bundling up to work in a winter wonderland, this might just be the perfect opportunity for you!

What You’ll Do

As a Customer Service Specialist, you’ll play a key role in ensuring our visitors have a magical and memorable experience. Your responsibilities will include:

Greeting and assisting guests with a warm and welcoming attitude.
Answering questions and providing information about our event.
Resolving customer concerns or issues promptly and professionally.
Maintaining a positive and helpful demeanor, even in chilly conditions.

What We’re Looking For

We’re seeking individuals who:

Have a strong customer service mindset and genuinely enjoy helping others.
Are reliable, adaptable, and able to work outdoors in cold weather.
Bring a positive attitude and a willingness to be part of a team.

No prior experience is required—just bring your enthusiasm and a commitment to delivering excellent service!

Why Join Lights on the Lake?

At Lights on the Lake, we’re more than just a workplace—we’re a community. We pride ourselves on creating a magical environment for our guests and a supportive, welcoming atmosphere for our team. If you’re looking for a role where you can make a difference and be part of a one-of-a-kind experience, we’d love to have you on board.

Ready to Apply?

If this sounds like the opportunity you’ve been waiting for, don’t wait! Join us at Lights on the Lake and help us create unforgettable memories for our guests. Apply today and let your customer service skills shine!

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