Who You Are

Our ideal candidate is a team player who is also confident working independently. An appreciation of fine craftsmanship is a must: all our staff should have a genuine interest in the history and storytelling behind our brands. Previous experience with fine stationery is not necessary.

Strong time management and prioritization skills will ensure that you thrive in our fast-paced yet fun and personal work environment. If you are enthusiastic, friendly, professional, and self-motivated, we want to hear from you!

Responsibilities

At the Sales Manager’s direction, you will:

Be present on the sales floor during open hours
Welcome and guide customers through our consultative sales process
Share brand stories and history to bring products to life
Tidy, restock the store, assist with some merchandising
Pick and confirm items for online orders
Manage customer communications across phone, email, and texts
Remain up to date with new arrivals, promotions, store changes

Not in Scope

Packaging or shipping online orders
Managing social media
Opening or closing the store alone

Requirements

Weekend and seasonal availability (blackout periods apply)
Ability to perform common, physically demanding retail tasks (5+ hours on your feet, lifting boxes, etc.)
Excellent attention to detail
Strong interpersonal skills and warm, attentive communication
Outstanding communication skills, both verbal and written
Strong problem-solving skills
Previous retail or customer service experience not required though an asset

Extra Details

15-30 hours per week
Opportunity for wage increases based on performance

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