At Pita Pita, we’re passionate about our food and the experience. One of Orange County’s most authentic Mediterranean eateries, Pita Pita uses recipes handed down in our family for generations. We love what we do and it shows.
Pita Pita is three locations strong and growing. We’re growing our brand and our team. At Pita Pita you’ll be working alongside others who truly believe in what they do and are passionate about food.
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned, to ensure workload coverage. Employees are required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
What You’ll Do:
● Take phone and catering orders
● Greet customers and charge their meal
● Have a strong knowledge of the menu, ingredients and all allergens
● Have a strong knowledge of portioning and pricing
● Explain Rewards Program to guests and help them join
● Upsell add-on items and premium items
● Take initiative in a fast paced environment
● Maintain a workstation and phone station
● Maintain clean dining room and drink station
● Resolve guest concerns
Experience & Qualifications:
● 1-2 years Customer service experience
● 1-2 years working in a fast-paced, detail-driven environment
● Excellent communication & relationship skills
● Maintain a friendly, confident and happy disposition
● Working knowledge of Toast POS including tablet
● Knowledge of all ordering platforms (GrubHub, Doordash, etc)
● Cashier experience strongly preferred
● Food handling & safety knowledge
Allow us to be upfront: Pita Pita is a modest, humble team, and as such, everyone wears many hats. There's no such thing as 'that's not my job' here, and everyone pitches in to get the job done and done well. Whatever it takes, and we like it this way. If you thrive in that type of environment, we invite you to discover the joy of a career with .
● Competitive compensation
● Growth opportunities through training and development
● Health, vision, dental, & life insurance for full time staff
● Free & discounted meals and snacks
Physical Activity, Physical Requirements, Visual Acuity and Work Conditions:
1. The physical activity of this position. (Please check all that apply)
___ A. Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
_X_ B. Balancing. Maintaining body equilibrium to prevent falling and walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
___ C. Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
___ D. Kneeling. Bending legs at knee to come to a rest on knee or knees.
___ E. Crouching. Bending the body downward and forward by bending leg and spine.
___ F. Crawling. Moving about on hands and knees or hands and feet.
_X_ G. Reaching. Extending hand(s) and arm(s) in any direction.
_X_ H. Standing. Particularly for sustained periods of time.
___ I. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
___ J. Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
___ K. Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
_X_ L. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
___ M. Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
_X_ N. Grasping. Applying pressure to an object with the fingers and palm.
_X_ O. Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
_X_ P. Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
_X_ Q. Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
_X_ R. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
2. The physical requirements of this position. (Please check only one)
___ A. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
___ B. Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
_X_ C. Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
___ D. Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
___ E. Very heavy work. Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
3. The visual acuity requirements including color, depth perception, and field vision. (Please check only one)
___ A. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
___ B. The worker is required to have visual acuity to perform an activity such as: operates machines, such as lathes, drill presses, power saws, and mills where the seeing job is at or within arm's reach; performs mechanical or skilled trades tasks of a non-repetitive nature, such as carpenter, technicians, service people, plumbers, painters, mechanics, etc.
___ C. The worker is required to have visual acuity to operate motor vehicles and/or heavy equipment.
_X_ D. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned (i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).
4. The conditions the worker will be subject to in this position. (Please check all that apply)
___ A. The worker is subject to environmental conditions. Protection from weather conditions but not necessarily from temperature changes.
___ B. The worker is subject to outside environmental conditions. No effective protection from the weather.
___ C. The worker is subject to both environmental conditions. Activities occur inside and outside.
___ D. The worker is subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
___ E. The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity.
__X_ F. The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
___ G. The worker is subject to vibration. Exposure to oscillating movements of the extremities or whole body.
__X_ H. The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.
___ I. The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.
___ J. The worker is frequently in close quarters, crawl spaces, shafts, man holes, small enclosed rooms, small sewage and line pipes, and other areas that could cause claustrophobia.
___ K. The worker is required to function in narrow aisles or passageways.
___ L. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)
Accepted and Acknowledged by: