We are seeking a friendly, energetic, and customer-oriented individual to join our team as a Shave Ice Barista at Kula Shave Ice Hilo. You will play a vital role in ensuring our customers have an enjoyable experience while visiting our establishment. If you have a passion for providing exceptional service, a positive attitude, and enjoy working in a fun and fast-paced environment, then this is the perfect opportunity for you.

Responsibilities:

Greet and welcome customers with a warm and friendly demeanor.
Take customer orders accurately and efficiently, ensuring attention to detail.
Prepare and serve handcrafted shave ice treats, incorporating our signature flavors and toppings.
Maintain a clean and organized workspace, ensuring adherence to health and safety guidelines.
Assist with cleaning duties, including wiping down tables, counters, and equipment.
Stock inventory and ensure all necessary supplies are available to meet customer demands.
Provide recommendations and suggestions to customers based on their preferences.
Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
Process customer payments using a cash register or point-of-sale system.
Maintain knowledge of the menu, including ingredients, flavor options, and pricing.
Collaborate with team members to ensure smooth operations and efficient service.
Adhere to company policies, procedures, and guidelines at all times.
Embrace a positive work environment and contribute to a cohesive team atmosphere.

Requirements:

Previous customer service experience is preferred.
Exceptional interpersonal and communication skills.
Ability to work in a fast-paced environment while maintaining a calm and friendly demeanor.
Strong attention to detail and accuracy.
Ability to multitask and prioritize tasks effectively.
Basic math skills for handling cash transactions.
Flexibility to work weekends and holidays.
Must be available to work 20-35 hours per week.

Benefits:

Competitive pay based on experience and performance.
Fun and vibrant work environment.
Opportunity to learn about and create handcrafted shave ice treats.
Development and growth opportunities within the company.

If you are passionate about providing excellent customer service, enjoy working in a fun environment, and want to be part of a team that creates delightful experiences for our customers, we would love to hear from you. Apply now and join the Kula Shave Ice Hilo family!

Benefits

We offer many great benefits, including free early access to your pay through Homebase.

We are looking forward to hearing from you.

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