Job Details

Description

Our front of house team members welcome and care for guests in our cafes. Manager will have a working knowledge of all Gustave products, delivering delicious savory dishes and pastries, operating the point-of-sale register, and keeping a clean and organized workspace, while our baristas show off their artistic coffee skills by handcrafting delicious and creative coffee beverages. We expect our front of house team members to:

Engaging, warm, and welcoming communication skills and presence
Have a passion for and deep knowledge of our coffee menu, our bakery and savory offerings, and genuine hospitality
Have a desire to help where needed and work as part of a team
Live from Gustave’s core values and help Gustave deliver on its mission
Have flexibility to work a variety of shifts, including weekends, holidays, & afternoons/evenings
Ideally, has barista experience of at least 1 year of using manual espresso equipment in a fast-paced restaurant/cafe

Summary of Counter Team Members’ Primary Responsibilities

Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
Determine guests' needs by asking questions and sharing product knowledge
Has comprehensive knowledge of all Gustave products
Takes guests’ orders using our point-of-sale system/register
Executes all Gustave product and packaging standards
Delivers coffee beverages and food to guests
Maintains clean and well-stocked café stations
Actively maintains and supports café cleanliness and visual/brand standards
Complies with and follows all safety and sanitation standards at all times while adhering to our policies and procedures
Other duties as assigned

Summary of Baristas’ Primary Responsibilities

Provides gracious and high-quality service to our guests by, among other things, welcoming guests to our cafes and engaging with them throughout their experience
Has comprehensive knowledge of all Gustave products
Prepares and serves or delivers beverages according to Gustave recipes and specifications
Answers guests' questions about our offerings
Follows all recipe and presentation standards for our beverages
Operates all Barista station equipment according to standards
Keeps the bar (including bar equipment) clean and sanitary in accordance with applicable standards and well-stocked with inventory
Delivers beautiful and artistic espresso beverages
Other duties as assigned

Essential Functions/Working Conditions for FOH Positions

Strong communication skills
Ability to work in a fast-paced environment
Able to grasp and reach overhead
Must be able to lift, move, and carry 50+lbs
Must be able to work 8+ hours a day on feet

Our Benefits and Perks

Competitive Pay: Manager $22-$25 per hour based on experience
Flexible schedule with no late nights
Free drinks and generously discounted meals
Paid time vacation after 1 year

Join us on our journey to create something special!

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