Customer Experience Representative
FRYMIRE HOME SERVICES
Job Overview
Customer Experience Representative
2818 SATSUMA DR, DALLAS, TX 75229
Compensation:
$10.00 / hr to $15.00 / hr
Job Description

Do you have a WIN/WIN attitude?!

We are seeking an additional WINNING personality to join a team of WINNING Call Center Customer Service Representative to join our team! You will be responsible for WINNING for customers by providing product and service information and resolving issues with a SMILE!

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

If you're interested in this position please call now and/or visit us during the hours of 9am and 4pm for an interview on the spot! Let's WIN!

Call us at 972-620-3600

Located at 2818 Satsuma Dr, Dallas, TX 75229

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About FRYMIRE HOME SERVICES
Frymire Home Services is more than simply a standard HVAC and plumbing company. While other companies specialize in one area and do an adequate job at the rest, our service professionals are trained and updated on all aspects and applications of cooling and heating services, indoor air quality solutions, and comprehensive plumbing services—from whole-house repiping and gas piping to water filtration and water heater services. We take pride in that we stand behind the quality of our work—so much so that our technicians carry with them a sharpie to personally sign the inside of the equipment they work on!
FRYMIRE HOME SERVICES uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.