Customer Service Representative
FedEx Office Print & Ship Center
Job Overview
100 Peachtree Street Northwest #160, Atlanta, GA 30346
Compensation:
$17.00 / hr to $20.00 / hr
Job Description

This position is responsible for answering routine telephone inquiries in a customer oriented Call Center Operations environment by following standard scripts and procedures. You will obtain an ongoing knowledge of company policies/guidelines as directed by management.

Job Requirements

  • Answering telephone call inquiries and promoting an organization's products and services.
  • Responsible for researching and resolving complaints to ensure customer retention and happiness.
  • Relies on instructions and pre-established guidelines to perform the functions of the job
  • Works under immediate supervision
  • Primary job functions do not typically require exercising independent discernment. Typically reports to a supervisor or manager
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About FedEx Office Print & Ship Center
We are looking for a reliable individual to assist the company with all transport-related duties. The Company Driver’s responsibilities include dropping and picking up staff, collecting various packages, and maintaining a travel log to record work hours, travel-time and locations traveled to. You should also be able to perform routine checks on the company vehicle.
FedEx Office Print & Ship Center uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.