Customer Service Representative
FedEx Office Print & Ship Center
Job Overview
100 Peachtree Street Northwest #160, Atlanta, GA 30346
Compensation:
$17.00 / hr to $20.00 / hr
Job Description

This position is responsible for answering routine telephone inquiries in a customer oriented Call Center Operations environment by following standard scripts and procedures. You will obtain an ongoing knowledge of company policies/guidelines as directed by management.

Job Requirements

  • Answering telephone call inquiries and promoting an organization's products and services.
  • Responsible for researching and resolving complaints to ensure customer retention and happiness.
  • Relies on instructions and pre-established guidelines to perform the functions of the job
  • Works under immediate supervision
  • Primary job functions do not typically require exercising independent discernment. Typically reports to a supervisor or manager
By applying to this job, you agree to receive a text message with a link to your profile as well as a text message when an employer has responded to your application.
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Apply Form
FedEx Office Print & Ship Center uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.