East Lansing Family Eyecare in East Lansing, MI is looking for a full-time receptionist to join our team. We are located on 1905 Abbot Road. Workdays are 9am to 6pm Mondays - Thursdays, and 7am - 2pm on Fridays , no work on the weekends! RELIABILITY and PUNCTUALITY are extremely important to us. Resume required, two business references preferred. Thank you!

Benefits

Lab coat/jacket provided, Paid Holidays when office is closed, yearly pair of prescription glasses/or year supply of contact lenses, opportunity to earn paid-time-off. *Employer provided healthcare is not an option at this time.

Qualifications

1. Medical receptionist experience required. Optometry office experience is a plus.

2. Highly competent computer and keyboard skills

3. Customer service oriented; works well with the public.

4. Works well with other staff, easy going and willing to take direction.

5. Will put the needs of the patients first. Wants to stay busy.

6. Strong in multi-tasking.

7. Accurate data entry. Great attention to detail and well organized

8. Professional attire required. Dress pants and solid colored shirts that can be worn under a lab coat.

9. Willing to go through a background check if requested.

10. RELIABLE and PUNCTUAL. Ready and willing to come to work everyday.

11. Ability to lift 30 lbs and be able to move in and out of a chair/workspace multiple times a day.

Responsibilities and Tasks

1. Excellent phone etiquette on a multi-line phone system.

2. Prioritize patient communication via email, text messaging, pharmacies, provider offices, etc.

3. Prioritize doctors’ tasks within the database.

4. Handle online outgoing and incoming fax tasks.

5. Handle walk-in vendors with packages and mail.

6. Daily patient check-in process.

7. Daily patient insurance eligibility research.

8. Verify appointments set online by patients. Monitor our website for open availability.

9. Add notes in patients’ charts using proper grammar.

10. Assist with end-of-day deposit report.

11. Process payments.

12. Help keep the waiting room and eyewear dispensary area tidy throughout the day.

NOTE: tasks listed are not all inclusive.

Please apply online, we do not take applications over the phone. We look forward to reading your application. Thank you for your time and consideration of this position.

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