Lunula Nail Salon Front Desk Lead/Assistant Manager

Greenpoint, Brooklyn

Lunula is looking for a warm, highly organized and proactive person to help lead the day-to-day guest and team experience at our Greenpoint nail salon.

This is more than a traditional receptionist role. We’re looking for someone who takes ownership, anticipates what guests and the team need, and finds productive ways to strengthen the salon during quieter periods.

For the right person, there is an opportunity to grow into a larger salon management role.

About Lunula

Lunula is a neighborhood nail salon focused on thoughtful nail care, healthy natural nails and genuine hospitality. We value people who care about their work, notice what needs attention and want to help make the business better.

What You'll Do

Welcome guests and create a warm, professional experience. Handle guest concerns calmly and thoughtfully
Manage appointments, calls, checkout and daily schedule changes. Keep the schedule and front desk running smoothly
Support rebooking, guest outreach and cancellation follow-up
Communicate with and support the technician team. Help keep the team productive and engaged during quieter periods
Monitor inventory, supplies and salon presentation
Support promotions, content and salon projects
Take initiative and make sure important details don't fall through the cracks

Who We're Looking For

Highly reliable and punctual
Warm, professional and genuinely enjoys taking care of people
Organized, proactive and detail-oriented
Strong communicator with excellent follow-through.
Calm and solutions-oriented when problems arise. Comfortable taking responsibility and respectfully giving direction
Interested in learning, contributing and growing into greater responsibility (e.g., marketing, management)
Hospitality, salon/spa, retail, restaurant, healthcare or other guest-facing experience is a plus. Previous salon experience is helpful but not required.

Schedule + Compensation

Part-time role with potential for increased hours
Competitive hourly pay based on experience
Compensation reviews, bonus and advancement based on performance and impact
Complimentary/discounted salon services and products
Clear opportunity to grow into greater leadership and management responsibility

Growth is based on reliability, ownership, leadership and contribution to the business.

We hire for care and promote for ownership.

To Apply

Please send your resume, general availability and a short note about why you're interested in Lunula and what you're looking for in your next role.

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