Join Our Team as a Front Desk Agent at EasyStay Inn & Suites Fernie!

Looking for an opportunity to be the friendly face that welcomes guests and ensures their stay is exceptional? EasyStay Inn & Suites Fernie, nestled in the beautiful East Kootenays (Fernie), BC, is seeking a Front Desk Agent to join our team. If you’re organized, personable, and enjoy creating memorable experiences for guests, we want to hear from you!

What You’ll Be Doing

As a Front Desk Agent, you’ll be the first point of contact for our guests, ensuring their stay starts and ends on a positive note. Your key responsibilities will include:

Greeting and assisting guests during check-in and check-out.
Managing reservations and providing accurate information about room availability and rates.
Handling guest inquiries, addressing concerns, and offering solutions to ensure a seamless experience.
Answering phone calls and responding to emails in a professional and friendly manner.
Coordinating with housekeeping and maintenance teams to meet guest needs.
Maintaining accurate records of transactions and guest information.

What We’re Looking For

We’re seeking someone who thrives in a guest-focused environment and brings the following skills and qualities:

Excellent communication and interpersonal skills.
Strong organizational abilities and attention to detail.
A positive attitude and ability to remain calm under pressure.
Basic computer proficiency to manage reservations and correspondence.
A welcoming and professional demeanor that reflects our commitment to hospitality.

No prior experience? No problem! We value enthusiasm and a willingness to learn above all else.

Why Join EasyStay Inn & Suites Fernie?

At EasyStay Inn & Suites Fernie, we pride ourselves on creating a welcoming environment for both our guests and team members. Located in the heart of the East Kootenays, we offer the chance to work in a stunning location surrounded by natural beauty. As part of our team, you’ll have the opportunity to contribute to a positive and collaborative workplace culture where your efforts are truly appreciated.

Ready to Apply?

If you’re excited about this opportunity and think you’d be a great fit, we’d love to hear from you! Apply today and take the first step toward becoming a valued member of the EasyStay Inn & Suites Fernie family.

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