Cashier

Soul Foodies

Location: 4108 Covington Hwy Suite 600, GA
Position Type: Full-Time / Part-Time
Schedule: Flexible; Must Be Available for Nights, Weekends, and Holidays
Operation: 24 Hours a Day, 365 Days a Year

About Soul Foodies

Soul Foodies is a fast-paced, scratch-made kitchen specializing in Southern comfort food and Creole classics. We proudly serve our customers through takeout, pickup, delivery, and catering services. As a 24-hour operation, we are committed to providing exceptional food, outstanding customer service, and a clean, welcoming environment for every guest.

Position Summary

Soul Foodies is seeking a friendly, dependable, and customer-focused Cashier to serve as the first point of contact for our guests. The ideal candidate is professional, organized, and able to thrive in a fast-paced environment while maintaining a positive attitude and delivering excellent customer service.

The Cashier is responsible for greeting customers, answering phones, taking and processing orders, maintaining the front-of-house area, and supporting kitchen operations as needed. This position plays a critical role in ensuring every guest receives accurate orders and an exceptional experience.

Essential Responsibilities

Customer Service

Greet every customer promptly and professionally upon arrival.
Provide friendly, courteous, and knowledgeable service at all times.
Answer incoming phone calls and assist customers with menu questions, order placement, and catering inquiries.
Resolve customer concerns professionally and escalate issues to management when necessary.
Ensure every customer interaction reflects Soul Foodies' commitment to hospitality and service excellence.

Order Taking & Point of Sale Operations

Accurately enter customer orders into the Point of Sale (POS) system.
Process cash, credit card, and electronic payment transactions.
Verify order accuracy before sending tickets to the kitchen.
Communicate clearly with kitchen staff regarding special requests, modifications, and order details.
Ensure orders are packaged correctly and include all requested items before distribution.
Assist with packaging and assembling customer orders when needed.

Front-of-House Operations

Maintain a clean, organized, and welcoming lobby area.
Clean tables, counters, windows, doors, and customer-facing surfaces throughout the shift.
Monitor and restock condiments, utensils, napkins, straws, and other guest supplies.
Ensure drink coolers and condiment coolers remain clean, organized, fully stocked, and properly rotated.
Perform routine cleaning and sanitizing of workstations and customer areas.

Inventory & Stocking

Monitor front-of-house inventory levels and notify management of shortages.
Restock beverages, condiments, packaging supplies, and guest service items as needed.
Assist with receiving and organizing front-of-house deliveries.
Ensure all supplies are stored properly and remain organized.

Cleaning & Sanitation

Follow all food safety and sanitation procedures.
Regularly empty trash receptacles and transport trash to designated disposal areas.
Maintain cleanliness of beverage stations, condiment areas, and service counters.
Complete assigned cleaning tasks and side work before the end of each shift.
Ensure compliance with company cleanliness standards and health department regulations.

Team Support

Assist kitchen and management staff as needed to ensure smooth operations.
Support catering preparation, packaging, and order organization when required.
Demonstrate flexibility and willingness to assist in other areas of the business.
Work collaboratively with all team members to maintain efficient operations during peak business hours.

Qualifications

Previous cashier, customer service, restaurant, or hospitality experience preferred.
Strong customer service and communication skills.
Experience using a Point of Sale (POS) system preferred.
Ability to multitask and prioritize responsibilities in a fast-paced environment.
Basic math and cash-handling skills.
Professional appearance and positive attitude.
Ability to work independently and as part of a team.
Reliable transportation and dependable attendance required.

Physical Requirements

Ability to stand for extended periods of time.
Ability to lift and carry up to 25 pounds.
Ability to bend, reach, stock shelves, and perform routine cleaning tasks.
Ability to work in a fast-paced environment while maintaining accuracy and attention to detail.

Preferred Traits

Friendly and outgoing personality.
Strong work ethic and sense of urgency.
Excellent communication skills.
Dependable and punctual.
Organized and detail-oriented.
Team player with a positive attitude.
Customer-focused mindset.
Flexible and adaptable to changing business needs.

What Success Looks Like

A successful Cashier at Soul Foodies creates a positive first impression for every guest, accurately processes orders, maintains a clean and organized front-of-house environment, supports team members when needed, and ensures customers receive exceptional service with every interaction. They take ownership of their work, contribute to a positive team culture, and help uphold the standards that make Soul Foodies a trusted destination for Southern comfort food and Creole cuisine.

By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

Powered by Homebase. Free employee scheduling, time clock and hiring tools.