Lead the Way at Bruster's Real Ice Cream – Shift Lead Opportunity!

Are you ready to take the next step in your career and make a difference in a fun, fast-paced environment? At Bruster's Real Ice Cream in Richardson, TX, we’re passionate about serving up smiles alongside our delicious, handcrafted ice cream. We’re looking for an experienced Shift Lead to join our team and help us deliver the exceptional customer experiences we’re known for.

About the Role:

As a Shift Lead, you’ll play a key role in ensuring our store runs smoothly during your shift. From managing daily operations to leading your team, you’ll be the go-to person for keeping everything on track while maintaining our high standards of quality and service.

What You’ll Be Doing:

Team Leadership: Supervise and support team members during your shift to ensure a positive and productive work environment.
Customer Service Excellence: Lead by example by providing outstanding service and ensuring every customer leaves with a smile.
Operations Management: Oversee daily operations, including inventory checks, cleanliness, and adherence to company policies.
Problem Solving: Handle any challenges that arise during your shift with professionalism and a can-do attitude.
Training & Mentorship: Assist in training new team members and fostering a collaborative team culture.

What We’re Looking For:

Experience: At least 3 years of experience in a leadership or supervisory role, preferably in a food service or retail environment.
Skills: Strong communication, organizational, and problem-solving skills.
Attitude: A positive, team-oriented mindset with a passion for customer service and leadership.
Dependability: Someone who is reliable, proactive, and ready to take initiative.

Why Join Bruster’s?

At Bruster’s Real Ice Cream, we’re more than just a place to work – we’re a community. We pride ourselves on creating a welcoming atmosphere where both our team members and customers feel valued. If you’re looking for a role where you can grow your leadership skills while enjoying a fun and dynamic environment, this is the opportunity for you.

Ready to Lead the Scoop?

If this sounds like the perfect fit for you, we’d love to hear from you! Apply today and take the first step toward joining the Bruster’s Real Ice Cream family in Richardson, TX. Let’s make every shift a sweet success!

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