Bronx Wellness Acupuncture & Massage in Bronx, NY is looking for a Assistant Manager to join our 15- person team.

We are located on 2510 Westchester Avenue Ste 110, inside a large medical building.

The ideal candidate is self-driven, assertive, fast learner, punctual, focused and engaged.

Responsibilities (As Assistant Manager)

Responsible for clinic administration, reporting directly to Clinic Director.
Master all front desk tasks and responsibilities (see below) in order to effectively lead front desk team.
Understand multi-service scheduling procedures to optimize patient volume while maintaining set provider schedules.
Efficiently handle customer service escalation calls.
Manage employee schedules.
Process payroll and analyze service reimbursements.
Receive and handle correspondence and adhere to HIPAA guidelines.
Ensure daily revenue reports are reconciled and consistent within all platforms.

Responsibilities (Front Desk)

Schedule, confirm, and cancel appointments using online scheduler.
Receive and direct clients / patients.
Maintain spreadsheets and documentation for metrics.
Maintain an organized filing system
Conduct inventory for office supplies and provider supplies.
Maintain data in scheduling software and spreadsheets.
Maintain clean and tidy work environment.
Reconcile cash, checks, and credit card operations.

Qualifications

Exceptional attention to detail.
Exceptional organization and consistency multi-tasking.
Experienced with excel, google docs, and social media marketing.
Spanish speaking A MUST in order to interact with the high volume of Spanish speaking clients and patients.

We are looking forward to hearing from you.

PLEASE BE SURE TO ANSWER SCREENING QUESTIONS COMPLETELY IN ORDER TO BE CONSIDERED AS A CANDIDATE.

If the answer is NO to any of the screening questions, please do not bother as you will not be contacted.

If the answer is YES to any of the questions, please be sure to elaborate.

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By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.

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