Ambrose Upholstery is a fast-growing, high-quality upholstery shop serving residential and commercial clients throughout Greater Austin Texas. We specialize in custom upholstery, fabric selection, and commercial furniture restoration. We are expanding our team and looking for a detail-oriented, friendly, and organized administrative staff to support our front office and materials operations.

Benefits

Employee Discount: Generous discounts on fabric and personal upholstery projects
Performance Bonus: Earn bonus pay based on your performance and overall shop results.
Free Snacks & Beverages: Enjoy complimentary snacks, coffee, and drinks in office
Growth Opportunity: As our business expands, this role has room to grow into higher-responsibility admin or operations positions.

Responsibilities

Customer Service & Sales Support

Greet walk-in customers, triage emails and answer phone inquiries
Schedule and guide clients through fabric appointments
Support customers with fabric selections and project details
Collect project information and prepare intake notes for estimates
Maintain a clean, organized, welcoming front office and showroom
Order fabrics, foams, supplies, and hardware for approved jobs
Track work orders and communicate lead times
Receive and label all incoming materials
Organize materials by job and update internal systems
Notify the shop team when materials arrive and jobs are ready
Assist with light follow-up on estimates or missing info
Coordinate with the Manager on weekly priorities

Qualifications

3+ years experience in customer service, sales support, retail, showroom, or office admin
Strong communication and people skills
Highly organized with excellent attention to detail
Comfortable managing multiple tasks at once
Basic computer skills (Google Workspace, email, light data entry)
Ability to lift and move fabric rolls or small material boxes (10–20 lbs)

If interested, share your resume and confirm if you meet the qualifications.

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