Sales Associate
Carlo's Bakery - JOIN THE FAMIGLIA!
Job Overview
625 8th Ave at 42nd St, New York, NY 10018
Compensation:
$15.00 / hr to $17.00 / hr
Job Description

RETAIL ASSOCIATE


PRIMARY RESPONSIBILITIES:

As a Carlos Bakery Retail Associate, your role is to ensure a positive customer experience by providing courteous, friendly, and efficient customer service to customers and team members


JOB REQUIREMENTS:  

·        High school diploma or equivalent is required

·        Experience in a similar customer focused work environment is preferred

·        Ability to work well in a busy environment

·        High energy and engaging personality

·        Professional demeanor

·        Ability to work on your feet for extended periods of time (8+ hours a day)

·        Ability to work flexible hours, including weekends and holidays (according to customer demand)

·        (NY locations only) Food Protection Manager Certificate holder or willing to obtain certification within 30 days of employment

·        (NJ locations only) Serve Safe Food Handler Certificate holder or willing to obtain certification within 30 days of employment

·        A passion for cake!


PERFORMANCE RESPONSIBILITIES:  

·        Arrive to work promptly and in full uniform on your scheduled days to work

·        Make sure customers are being taken care of and the store looks great at all times

·        Treat each customer with kindness and respect at all times

·        Ensure that product being sold is fresh and presentable

·        Ensure product quality by checking freshness, rotating products, and removing out-of-date products

·        Be an expert in our products and be able to explain them to customers

·        Package, weigh, and price all baked goods & merchandise

·        Ask every customer if they would like to receive a receipt with their purchase and add their name to our customer database

·        Follow our cash handling procedures when using the POS to process customer orders

·        Follow and comply with all applicable health and sanitation procedures and adhere to safe work practices

·        Ensure that all shelves and displays are properly stocked and front-facing

·        Maintain back stock in good order

·        Operate and sanitize all Bakery equipment in a safe and proper manner

·        Answer telephone calls with excellent phone etiquette and transfer the call according to appropriate department

·        Cleaning should be done at the end of your shift and when the storefront is slow

·        Maintain open communication with your supervisor and coworkers regarding any issues that may arise

·        Perform other duties as assigned by a supervisor

 

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About Carlo's Bakery - JOIN THE FAMIGLIA!
Carlo's Bakery is a fast-growing company committed to hiring the best bakers, cake decorators, sales and support staff. We are expanding every day due to the hard work and dedication of each and every staff member. This is a dedicated team that strives to achieve the impossible with every cake design and project bigger and better than the last. If you are looking for a career that is fun and rewarding, please apply below to join our team! Carlo's Bakery is an equal opportunity employer, dedicated to a policy of nondiscrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.
Carlo's Bakery - JOIN THE FAMIGLIA! uses Homebase to manage their team with employee scheduling, timesheets, and applicant tracking.